Order and Payment

How Do I Shop with You?

Your shopping with us should be easy, convenient and a pleasure. To this end, we are constantly improving our online shop and hope to have set up everything in such a way that it is self-explanatory. However, should you have a question or two, please feel free to call us or send us an e-mail.

Just place the piece(s) of jewellery in your shopping cart and then click on "Checkout". Our website will then guide you through all the necessary questions. Before you submit your order, you also have the option of sending us a message with your order, e.g. if you would like us to customise a ring for you. For this purpose, you can use the "Notes and wishes" field on the "Checkout" page.

We usually ship your order on the day we receive your payment, or as soon as our goldsmiths have finished your piece of jewellery. You can find more detailed information on shipping here. Of course, you will receive an e-mail with all information about our package on the day of dispatch.

We are also happy to accept orders for jewellery in person. Many questions can often be answered faster and better in a face-to-face conversation than at a distance on the internet. We will be happy to advise you!